Question 1

How quickly will someone get back to me after I submit the contact form?

Accepted Answer

We aim to respond to all form submissions within one business day — and for urgent leak situations, we make every effort to reach you the same day.

Question 2

Do I need to prepare anything before your team calls me back?

Accepted Answer

No prep needed. Just know your address and a brief description of the issue, like a leak location or visible damage. We'll handle the rest on the call and during the inspection.

Question 3

What areas around Ann Arbor does Maple & Main Roofing serve?

Accepted Answer

We serve Ann Arbor and the broader Washtenaw County area. If you're unsure whether your neighborhood falls within our service area, just ask when you reach out and we'll let you know right away.

Question 4

Is the initial roof inspection really free, or is there a service fee?

Accepted Answer

The inspection is completely free with no obligation. We assess your roof, show you what we find, and give you an honest recommendation — whether that's a repair, a full replacement, or nothing at all.

Question 5

What happens after the inspection?

Accepted Answer

After we inspect your roof, we'll walk you through our findings and provide a clear, written estimate. There's no pressure — you decide if and when you want to move forward.

Question 6

Can I contact you for an emergency roof repair situation?

Accepted Answer

Yes. If you're dealing with an active leak or storm damage in Ann Arbor, use our contact form or call us directly and indicate it's urgent. We prioritize emergency situations as quickly as our schedule allows.

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